• Dispatch within 24h
  • 100% satisfaction guaranteed
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Frequently asked questions related to orders

This section contains the answers to most questions concerning your order. We look forward to hearing from you if your question has not yet been answered on this page. Just send us a quick message or call us. We will assist you as soon as possible.

  • What happens if I am not at home when my delivery arrives?
  • How does the satisfaction guarantee work?
  • How can I change my delivery address after placing an order?
  • How long will delivery take?
  • Can I track my order?
  • Will my payment information be transmitted in such a way as to ensure it is not accessible by third parties?
  • I have lost my login information. What should I do?
  • Where can I buy Nutricanis premium dog food?
  • What should I consider when returning a shipment?
  • How much does shipping cost?
  • Do I need to open a user account to order Nutricanis?
  • What payment options does the Nutricanis online store offer?
  • How will I receive my refund?
  • How can I redeem a Nutricanis coupon?
  • Unfortunately, I have not received my order. What should I do?

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